The Rise of HR Knowledge Bases
We live in the self-service era — self-serve check-out lines, pay at the pump, YouTube do it yourself videos... I...
ESS…Build It and They Will Come…Not Necessarily
The best thing about computer technology is instant access to information any time, anywhere. Smart phones and tablet computers are...
The Power of Combining HR Case Management with Self-service Technology
The combination of case management and self-service technology gives employees the power to answer their own questions and take care...
Are Employment-At-Will Laws Really Good for the Employer or Employee?
Wikipedia describes at-will employment laws as follows: "At-will employment is a term used in U.S. labor law for contractual relationships...
Why SMBs Are Using HR HelpDesk
HR departments in small to medium sized organizations share the same employee issues that occur in large enterprises; the only...
Is the 360 Degree Employee Review Method a Good Idea?
Are 360 degree employee reviews particularly more or less fair to the employee? Let's start with defining the 360 degree...
Changing the Game for SMB HR: Case Management Your Way
We're not here to say HR technology has ignored the small and midsize business market. If we did, we'd be...
Why Do HR Technology Vendors Continue to Overlook the SMB Market?
Life is full of sad realities. One is that the SMB market has been vastly underserved by the HR technology...
Finally, an HR Case Management Model Designed Uniquely for the SMB Market
Call us crazy, but we think HR buyers in the SMB (small and midsize business) market have been overlooked for...