Are Company Dress Codes Beneficial for Peak Performance?

A long time ago (ok, the early 1980’s) the typical dress code for technology sales professionals (my career path) was a 3-piece business suit (the “uniform”) for men (dark blue or gray preferred, plus power tie, please) and blue or black business suite for women. IBM was #1 and their culture set the trend for…

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The Importance of Multi-Language Capability in HR Software

If your organization is multi-national, then you already understand the requirement for multi-language versions of business software. Whether the software application is employee-facing (i.e., HR Help Desk or Time & Attendance) or not, your multi-national workforce may necessitate the adoption of systems that provide multiple language versions. However, even very small organizations can have the…

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Five Powerful but Easy Microsoft Excel Tips for the Novice

Here are a few of my favorite, and often used, Excel features. These selected functions can greatly simplify daily Excel tasks. They are non-technical and easy to remember. 1. Naming ranges Have you ever gotten lost trying to enter a complex formula, or understood whether it has even been written correctly? Which formula below would…

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Determining the ROI on HR Business Systems – or Not

Return on Investment (aka ROI) implies at some future point you get your money back after the investment is made. There is an initial financial investment, and an eventual “return” of those dollars (and then some, hopefully) down the road. Depending on the system being implemented, calculating your potential ROI can be simple math or…

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HR System Integration vs. Application Interfaces – A Tutorial

Literally (not virtually) 100% of LBi HR Help Desk clients require connectivity to their internal HR system (or application), and often to other systems as well, such as Payroll, Talent Management, data analytics systems and others. These connections may range from real or near-real time, to hourly, daily, or even less frequently. Connectivity (we will…

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Using Your HR Help Desk to Predict (and Prevent) Employee Defection

Many corporate HR departments are enjoying the benefits of a robust HR Help Desk. Critical to HR is the ability to track every employee request or issue, while maintaining a comprehensive permanent record of each and every case. Equally critical is the means to provide consistent and accurate responses, and compliance with company SLA terms.…

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Don’t Use Your IT Help Desk for HR

When seeking a new case management system for HR, many HR organizations opt for the easy decision of using the company’s existing IT Help Desk solution. Why not? It has similarities to an HR specific system. It has been used successfully by IT for years. It’s feature rich, lower cost, and possibly even no cost…

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SaaS and the Cloud: They’re Different

Why are cloud computing and SaaS (Software as a Service) so often used interchangeably – incorrectly? Well, clearly, most assume a SaaS offering is in the cloud due to its inherent low cost. But that is not true; a SaaS application could reside on a fixed or virtual server. Likewise, cloud computing should not imply…

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The Importance of Overseas Travel for College Students

When I was in college way back in the 1970’s it was relatively uncommon for average students to travel abroad, whether privately or through school sponsored programs. Foreign travel came (if at all) after graduation and after enough money was saved for the special trip. Unless you were a foreign exchange student or majored in…

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HR Technology: Ensuring Privacy, Security, and Confidentiality

Regardless of what software and hosting they use, all HR leaders share one thing in common: They want to be sure their HR applications can deliver three mission-critical objectives — privacy, security, and confidentiality. In HR case management, here’s how those three important objectives are defined and achieved: Confidentiality — Cases are accessible depending on…

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