Data Security
Controlling Access to Confidential Cases in Your HR Case Management System
IT help systems and customer relationship management (CRM) systems have much in common with HR case management solutions. However, what distinguishes the finest HR-specific systems from the rest is the ability to virtually (and often literally) hide confidential tickets from all but specific authorized users. The level of confidentiality needed in generic CRM systems simply…
Read MoreSecuring Confidential Data in Your HR Help Desk
HR Help Desk systems are not payroll systems, though discussion of confidential payroll information may likely be collected during the course of managing an employee ticket request. The same holds true with healthcare data, personal credit data, and more. Certainly your HR Help Desk is not a financial system, benefit provider system, or any other…
Read MoreHow to protect your data from Hackers, Phishing…
I have written several blogs on HR system security and confidentiality, and how to secure your systems against intruders. But what are some of the most common methods that hackers use to actually breach your applications? The more you know about your “enemy” the better you will be prepared to guard against their attacks. Password…
Read MoreConfidentiality is Critical for your HR Help Desk
The single most critical difference between LBi HR Help Desk and more generic IT help desk systems is the concept of confidentiality. Any help desk solution can automatically route tickets to a specific individual or group based on company workflow rules. Generic systems may also be able to prevent unauthorized eyes from opening and editing…
Read MoreImplementing Preventative Measures to Minimize Data Breaches
Much has been said (here and in many other articles) about cyber security risks, and the measures LBi Software and other companies are taking to prevent system data breaches. We talk about data encryption at rest, filed level encryption, VPN tunnels, malware/virus protection, intrusion detection services, two factor authentication, secure coding principles and more, but…
Read MoreHR Technology: Ensuring Privacy, Security, and Confidentiality
Regardless of what software and hosting they use, all HR leaders share one thing in common: They want to be sure their HR applications can deliver three mission-critical objectives — privacy, security, and confidentiality. In HR case management, here’s how those three important objectives are defined and achieved: Confidentiality — Cases are accessible depending on…
Read MoreKeeping Confidential HR Data Confidential
At LBi, virtually 100% of the systems we develop and support maintain at least some level of private and confidential employee information. Along with the essentials of Social Security Number, date of birth, home address, etc., our systems may also contain work background information, personal health information and other personally identifiable data as well. Therefore,…
Read MoreClearing up the Cloudiness
The benefits of the cloud for HR technology are unassailable. It makes the adoption of robust, complex programs and systems affordable and scalable. Unlike legacy systems that run on your organization’s own servers, cloud-based solutions don’t require you to buy any hardware; all system maintenance, updates, and support are part of the package, and they’re…
Read MoreBYOD: My Employee Resigned – And His Smartphone Is Full of Business Data
Recent research from British law firm EMW paints a distressing picture of employee data theft. EMW found that cloud computing makes it easier for employees to take enterprise data when they leave, and that court cases over theft of business information increased 56 percent from 2011 to 2012. Adopting “bring your own device”, or BYOD, …
Read MoreData Security: HR Has a Strategic Role to Play
Myth: Data security is a highly technical and esoteric undertaking that is solely the responsibility of an enterprise organization’s IT department. Fact: Data security is an increasingly significant concern and function of many stakeholders, including HR. HR is both a huge generator and an enormous consumer of sensitive information about employees and the company. The…
Read More