Employee Engagement
HR Case Management Can Boost Employee Engagement
The features of an automated HR Case Management System – from resolving cases faster and easier, to empowering self-service – can help create and heighten employee engagement. For example, an HR case management system designed to serve HR keeps a record, instantly available, of every employee transaction. With just a couple of clicks, an HR…
Read MoreWhat Is a Company’s Most Valuable Asset? Its Employees
Recently I closed one of the biggest contracts of my career. The last key piece that sold it was “our employees”. During one of the sales meetings the prospect’s CFO said something profound – “after all, it is not so much about choosing Company A over Company B as it is with being comfortable with…
Read MoreEmployees Want to Be More Like Consumers. Let Them.
As with every other aspect of human capital management today, success increasingly depends on engaging employees. And that means HR must give employees consumer-like online experiences in their work life as much as possible. Why? Two overarching reasons: HR has gradually and increasingly taken a page from marketing’s playbook. Savvy HR leaders today know the…
Read MoreWhy Are Employees Leaving? HR Case Management Can Provide Answers
Authors Marcus Buckingham and Curt Coffman wrote in their 1999 bestseller, First, Break All the Rules: What The World’s Greatest Managers Do Differently, that people don’t leave jobs, they leave managers. If anything, that statement rings more true today than ever before. And it’s even more sobering when you consider the most recent findings from…
Read MoreAssessing Attitudes Toward Employee Benefits with an HR Help Desk
If you’re in a competitive industry (and who isn’t today?), you need to know with confidence that your organization’s benefits and compensation plans are helping you find top talent and retain your best performers. But with the increasing complexity of plan designs, and with the rapidly changing demographics of the workforce, how do you gain…
Read MoreAn Employee on Autopilot: A Potentially Costly Frenemy
If you don’t know the term, a “frenemy” is the friend whose words or actions hurt you, regardless of whether you believe that’s their intention. A frenemy is the friend you ought to get rid of, but don’t. Why? Because as the Urban Dictionary puts it, “they’re nice, they’re good … you’ve had good times…
Read MoreEmployee Engagement — Just When You Thought It Was Safe to Go Back in the Water
For a while, it seemed that American business was federally required to include something about employee engagement in every single human resources and talent management conference or publication. Then the recession hit. Employee engagement took a back seat to nearly every other aspect of trying to navigate a successful business and do more with less.…
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