HR Efficiency
3 Things That Are Killing Your HR Team’s Efficiency
The role of Human Resources has evolved — once marked by administrative and day-to-day people management, modern HR now occupies a more strategic position serving to support long-term business goals. At least, that’s the mission; in practice, many HR teams are struggling to function this way. According to EY, a staggering 86% of HR professionals’…
Read MoreUsing HR Help Desk Statistics to Determine HR Staff Requirements
The following post first appeared in 2015. Much has been written about finding the optimum ratio of HR staff to employee size. A SHRM Human Capital Benchmarking Study has published a suggested ratio based purely on employee count: The formula to calculate the ratio would be: (HR Staff Count / Employee Count) x 100 For…
Read More2016 Presidential Election
Presidential election time is here. Who needs the Olympics or World Cup! Who knew this could be entertaining. For political junkies, 2016 beats (I won’t say trumps) the Super Bowl for the excitement and entertainment factor. Rarely has the choice for the presumed nominees in either parties not been decided by now (mid-April). This year,…
Read MoreDetermining HR Staff Requirements with HR Help Desk Statistics
Much has been written about finding the optimum ratio of HR staff to employee size. A SHRM Human Capital Benchmarking Study has published a suggested ratio based purely on employee count: The formula to calculate the ratio would be: (HR Staff Count / Employee Count) x 100 For instance, a 1500 employee company with…
Read MoreOperating a Centralized HR Help Desk Across Multiple Geographies & Time Zones
Operating your centralized HR help desk, or any centralized HR system for that matter, in multiple geographical regions can be challenging at best, and at worst painfully difficult to manage. There are language constraints, SLA differences, general work-day availability issues, HR policy variances from region to region, and other issues unique to global organizations. The…
Read MoreAre Employment-At-Will Laws Really Good for the Employer or Employee?
Wikipedia describes at-will employment laws as follows: “At-will employment is a term used in U.S. labor law for contractual relationships in which an employee can be dismissed by an employer for any reason (that is, without having to establish “just cause” for termination), and without warning…[and] an employee may be similarly entitled to leave his…
Read MoreWhy Do HR Technology Vendors Continue to Overlook the SMB Market?
Life is full of sad realities. One is that the SMB market has been vastly underserved by the HR technology industry. There’s one very simple reason: Despite the glut of cloud-based HR software, HR technology vendors have until now largely failed to sell products the way small and midsize businesses want to buy them. (For…
Read MoreLast Year’s Business Blunders and How to Learn From Them This Year
Whether 2013 was your most successful year yet or one you would like to forget, it should be seen as a learning opportunity for 2014. As a small business owner and captain of your own ship, it’s natural to make mistakes, but with the right tools, you can easily avoid common pitfalls and blunders like…
Read MoreHow Your Employees Communicate with Each Other Does Matter
Phone, email, text, instant message (IM), in person? Unfortunately, many younger workers have grown up in a world where face-to-face (or even phone) communications are not deemed necessary in order to interact effectively with others. The nuances of verbal communications have given way to graphical emoticons and cryptic acronyms. Why bother interpreting visual or audible…
Read MoreAre We a Disposable Society? Do We Replace HR Technology Too Quickly?
This weekend my friend, an HR Department Head, asked me if he was being too hasty in replacing his legacy HCM system. After all, his entire department had invested so much time and money into it: learning the nuances, customizations, interfaces… So I asked him what was wrong with the current system. His response was…
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