Is a Chat Service in HR Help Desk a Viable Feature?
Virtually every e-commerce website incorporates an instant online chat service. What better way to get your questions answered quickly and...
The Role of HR in Changes in Executive Management
The recent internal turbulence at the White House has America (and the world) anxiously awaiting the next public airing of...
Is Cross-Training Employees Good for Business?
The great majority of new employees are hired for a specific role within the organization. But in many cases new...
Sports Analytics vs. Scouting Intuition
Baseball Analytics – Player A has an on-base % of .488 against righties with runners in scoring position after the...
Who is Wrong – the Recruiter or the Candidate?
I read an interesting article recently about a recruiter that became furious when a candidate, who had originally accepted a...
Should Companies Solicit Employee Donations to Company-Sponsored Charities?
Many companies support local and national not-for-profit charities and organizations. Often the relationship begins with a personal connection between a...
Using HR Help Desk Statistics to Determine HR Staff Requirements
The following post first appeared in 2015. Much has been written about finding the optimum ratio of HR staff to...
Securing Confidential Data in Your HR Help Desk
HR Help Desk systems are not payroll systems, though discussion of confidential payroll information may likely be collected during the...
The Evolution of Enterprise Software Selection
Back in the 80's, when PC DOS-based (later Windows) Enterprise software sales began to increase, individual departments started to exert...