How Cloud and Other Technology Trends Are Transforming HR

Marc Solow, Deloitte Consulting LLP’s HR Shared Services Practices Leader, was cited in a recent blog post that really hit home for us. In a nutshell, Solow identified several HR trends occurring as a result of changes in technology. We agree with Solow’s insight and think the benefits of cloud-based automated HR software solutions —…

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HR Self-Service: Why It Matters for Managers, Too

Usually when you hear the phrase “HR self-service,” it’s in the context of how its features can benefit employees and HR. It’s true that organizations of almost any size that have a robust, user-friendly, and meaningful employee self-service application also have higher employee engagement and more-efficient and data-rich HR departments compared with their counterparts that…

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The Importance of ROI When Evaluating Ancillary Business Systems

There is a general category of software based business systems that is considered mission critical to most organizations. Very few companies can operate without a general ledger package, a payroll system (or service), HRIS system, as well as industry specific systems for time and billing, manufacturing, distribution, etc. Final selection of these applications (often through…

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The Power of an HR Call Center for Companies of Any Size

Contrary to common wisdom, the benefits of an HR call center are not limited to enterprise-level organizations. The value of being able to help employees easily access HR information and get answers to their questions can also benefit smaller businesses by reducing stress on HR administrators and yielding crucial call-tracking data. For starters, an HR…

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Nine Great (and Free) Resources for Human Resources

If you’re like most HR leaders, you keep a lot of plates spinning. Your act includes everything from scouring call-tracking data in your case management system (searching for ways to improve employee self-service) to staying abreast of the most recent topics in human resources news and workplace trends (seeking efficiencies, cost savings, and increased productivity).…

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Managing Human Resources Service Level Agreements (SLA)

With the advent of productive office automation systems in HR, management now has the tools to create, track, and effectively adhere to standards of service delivered to their employees.  Modern HR systems for time and attendance automation, case management, talent management, and more all provide the ability to set unambiguous SLAs and analyze actual HR…

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Clearing up the Cloudiness

The benefits of the cloud for HR technology are unassailable. It makes the adoption of robust, complex programs and systems affordable and scalable. Unlike legacy systems that run on your organization’s own servers, cloud-based solutions don’t require you to buy any hardware; all system maintenance, updates, and support are part of the package, and they’re…

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3 Design Tips to Increase Office Productivity

There are some office configurations that are simply more conducive to productivity than others. A 2013 survey of 42,000 office workers by the University of Sydney found that open-plan spaces — those that have employees seated in large spaces without walls separating them — lower office productivity and morale. Researchers concluded the lack of privacy,…

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HR Technology Is Changing to Work for David and Goliath

If there’s one thing we learned coming out of HR Tech this year, it’s that HR technology is truly evolving to provide software solutions designed and intended from the start to work just as well for smaller companies as larger ones. It’s true that HR technology designed for companies with fewer than 2,000 employees has…

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HR Tech 2014 Recap: HR HelpDesk Rated “E” for Everyone

Guests at our HR Tech booth had fun playing Plinko for a guaranteed prize (vibration speakers, ear buds, USBs, water bottles…) and a chance at four Chromebooks and four Kindles. The hottest prize at the booth was the vibration speaker — a cool gadget that magnifies the sound of your smartphone via vibration (no bluetooth);…

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