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LBi HR HelpDesk Rated “E” for Everyone
LBi Software will be at booth 1649 2014 HR Technology Conference & Exposition October 7-10, 2014 Mandalay Bay, Las Vegas, NV Whether you have 50 employees or 50,000, LBi HR HelpDesk can help your organization automate HR Case Management. LBi HR HelpDesk is rated “E” for everyone. The “E” is for: Empowering Employees Effective HR…
Read MoreWhy HR Needs Technology Rated “E” for Everyone — #HRTechConf
With more than 25 years of experience creating and delivering intuitive technology solutions that simplify HR administration, we’ve learned that regardless of the number of employees in an organization, HR wants more than just technology that works. They want innovative solutions with robust capabilities that their employees can access anywhere, backed by quality support. LBi…
Read MoreOperating a Centralized HR Help Desk Across Multiple Geographies & Time Zones
Operating your centralized HR help desk, or any centralized HR system for that matter, in multiple geographical regions can be challenging at best, and at worst painfully difficult to manage. There are language constraints, SLA differences, general work-day availability issues, HR policy variances from region to region, and other issues unique to global organizations. The…
Read MoreWin Big with HR Technology Rated “E” for Everyone at #HRTechConf
If you’re a business leader in HR or IT, the annual HR Technology® Conference & Exposition is one event you don’t want to miss. HR Technology® is the world’s largest expo of HR technology products and services — attracting industry experts, thought leaders, innovative software vendors, and senior HR executives and practitioners. There isn’t a…
Read More“E” for Everyone: HR Technology From SMB to Enterprise — #HRTechConf
For more than 25 years, we have focused on developing and providing solutions that make the complex world of HR administration simpler and easier. In that time, we have learned a lot, including these two important things: Today’s companies want robust and flexible HR software with great service and support. The best technology is simply…
Read MoreThe ROI of HR Case Management
Implementing automated HR Case Management/HR Help Desk can save you money. This post will show you how to calculate that savings. If you have a traditional manual HR call center with no automation you already have efficiencies in handling the incoming queries compared with a traditional HR staffing system. But you still face the challenges…
Read MoreSecure HR Case Management
The last thing you need is for employees to distrust HR. It can happen when you don’t have a system in place to route confidential cases, such as harassment or manager dispute cases, to strictly authorized personnel. It can also happen when you use a manual system that fails to ensure that you’re compliant with…
Read MoreThe Rise of HR Knowledge Bases
We live in the self-service era — self-serve check-out lines, pay at the pump, YouTube do it yourself videos… I just fixed my mountain bike by watching a YouTube video on how to adjust the disc brakes. It is just faster to do it ourselves. I didn’t have to drop my bike off at the…
Read MoreESS…Build It and They Will Come…Not Necessarily
The best thing about computer technology is instant access to information any time, anywhere. Smart phones and tablet computers are a godsend in today’s fast moving world. Don’t agree? Just ask Siri or Skyvi (Google’s version of Siri). Now you can find a movie, a restaurant, a gas station, plumber, or anything else you need…
Read MoreThe Power of Combining HR Case Management with Self-service Technology
The combination of case management and self-service technology gives employees the power to answer their own questions and take care of many of their own HR and benefits tasks at a time of their choosing and from their own desks — or even from home. Employees are increasingly expecting their online interactions at work to…
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