Case Management Technology
The Importance of ROI When Evaluating Ancillary Business Systems
There is a general category of software based business systems that is considered mission critical to most organizations. Very few companies can operate without a general ledger package, a payroll system (or service), HRIS system, as well as industry specific systems for time and billing, manufacturing, distribution, etc. Final selection of these applications (often through…
Read MoreThe Power of an HR Call Center for Companies of Any Size
Contrary to common wisdom, the benefits of an HR call center are not limited to enterprise-level organizations. The value of being able to help employees easily access HR information and get answers to their questions can also benefit smaller businesses by reducing stress on HR administrators and yielding crucial call-tracking data. For starters, an HR…
Read MoreHR Technology Is Changing to Work for David and Goliath
If there’s one thing we learned coming out of HR Tech this year, it’s that HR technology is truly evolving to provide software solutions designed and intended from the start to work just as well for smaller companies as larger ones. It’s true that HR technology designed for companies with fewer than 2,000 employees has…
Read MoreWhy HR Needs Technology Rated “E” for Everyone — #HRTechConf
With more than 25 years of experience creating and delivering intuitive technology solutions that simplify HR administration, we’ve learned that regardless of the number of employees in an organization, HR wants more than just technology that works. They want innovative solutions with robust capabilities that their employees can access anywhere, backed by quality support. LBi…
Read More“E” for Everyone: HR Technology From SMB to Enterprise — #HRTechConf
For more than 25 years, we have focused on developing and providing solutions that make the complex world of HR administration simpler and easier. In that time, we have learned a lot, including these two important things: Today’s companies want robust and flexible HR software with great service and support. The best technology is simply…
Read MoreThe ROI of HR Case Management
Implementing automated HR Case Management/HR Help Desk can save you money. This post will show you how to calculate that savings. If you have a traditional manual HR call center with no automation you already have efficiencies in handling the incoming queries compared with a traditional HR staffing system. But you still face the challenges…
Read MoreWhy SMBs Are Using HR HelpDesk
HR departments in small to medium sized organizations share the same employee issues that occur in large enterprises; the only difference being the volume of problems HR is confronted with. Labor disputes, morale problems, productivity issues, compensation inequality and more, are the bane of HR departments both large and small. As one well known technology…
Read MoreChanging the Game for SMB HR: Case Management Your Way
We’re not here to say HR technology has ignored the small and midsize business market. If we did, we’d be cut to ribbons in a heartbeat. A Google search I just did for “HR technology for SMB” returned 29.7 million results. HR technology vendors have targeted the SMB user with cloud-based software to handle everything…
Read MoreDo You Really Need to Issue an RFP?
Before starting down the path of developing an RFP, it’s crucial to understand the ultimate goal of the journey. Not all RFPs are released with the objective of finding the best and most robust HR case management solution for a company’s needs. Other business goals for an RFP include: Finding the lowest-cost solution to meet…
Read MoreFor an HR Case Management Shopping List, Consider Five Features of a Full-platform HRIS
It’s true that an HR case management solution is only one piece of a comprehensive HRIS solution. HR case management lives under the big umbrella of software solutions that help streamline the whole spectrum of HR management system functions, from benefits administration, to time and attendance, to performance reviews and succession planning. Yet all of…
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