Metrics & Reporting
HR Help Desk Analytics: A Webinar Showing Real Use of Big Data and KPIs
Discover how Human Resources Help Desk analytics can transform your organization. On June 3rd LBi Software will host a webinar demonstrating the power of HR Help Desk Analytics and Big Data. The benefits of implementing an HR Help Desk and Employee Self Service Knowledge Base solution are many, including fewer calls into HR, consistent adherence…
Read MoreKey Performance Indicators Enhance HR Help Desk Value
The benefits of implementing an HR Help Desk and Employee Self Service Knowledge Base solution are many, including fewer calls into HR, consistent adherence to corporate policies, greater employee satisfaction, and many more. However, a robust, well-designed and mature solution can provide even greater value through powerful analytics that use key performance indicators. Key performance…
Read MoreHR Case Management Can Get Actionable Analytics from Big Data
Today’s business systems create mountains of data. HR systems are no exception. Nor is the HR organization immune from leadership’s growing demand to mine that data and transform it into analytics that can help drive business decisions. In his May 2011 review of a weeklong conference, Impact 2011: Building the Borderless Workplace, Josh Bersin wrote,…
Read MoreLooking Back to See Ahead: The Predictive Power of HR Case Management Analytics
In Ernest Hemingway’s The Sun Also Rises, one fellow asks another: “How did you go bankrupt?” The man answers, “Gradually, and then suddenly.” The same could be said of many of the most volatile, hot-potato situations you face as an HR leader. Even flare-ups that appear to come out of the blue — a…
Read MoreDigging for Treasure in the HR Data Mines
We dig, dig, dig, the whole day through To dig, dig, dig is what we like to do It ain’t no trick to get rich quick If you dig, dig, dig with a shovel or a pick So sang the dwarfs in the 1937 Disney classic, Snow White and the Seven Dwarfs. Sneezy and the…
Read MoreIt’s Alchemical: HR Data Is Transformed Into a Higher-performing Workforce
Today’s HR systems are capable of creating mountains of data, which begs the question: What are you supposed to do with all of it? What should you do with the tsunami of facts and figures, streams of employee records, and seemingly bottomless online file cabinets filled with digital documentation of every transaction between employees and…
Read MoreAnalyzing HR Helpdesk Traffic to Identify Corporate Policy Needs
Identifying potential critical HR issues to effectively manage your workforce The corporate HR function has gone through many changes with the adoption of new technologies and ERP software solutions. The influx of high tech solutions has created a virtual HR environment and has enabled companies to build databases of company and employee data. While data…
Read MoreThe Benefits of Extract, Transform and Load (ETL)
The value of enterprise business intelligence is greatly enhanced when information from various sources is combined in a meaningful way. What is ETL? ETL, or Extract, Transform and Load, eases the combination of heterogeneous sources into a unified central repository. Usually this repository is a data warehouse or mart which will support enterprise business intelligence.…
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